mr98 FAQ — Everything you want to know, right here

You can play on mr98 using Android and iOS phones, tablets, laptops, and desktop computers. No app installation is needed — just access the site directly through browsers like Chrome, Safari, or Firefox. On any platform, simply type mr98.wine into your browser and you're ready to play.

Yes, the mr98 website is specially optimised for mobile play. Buttons, menus, and games display clearly on your phone screen. From live casino to slots, you can play any game fully through a mobile browser, and deposits and withdrawals can also be done from your phone.

On Android Chrome, tap the menu (⋮) in the top right → Settings → Privacy and Security → Clear browsing data → tick Cached images and files → tap Clear data. On Safari (iOS), go to Settings → Safari → Clear History and Website Data. Then close the browser, reopen it, and visit mr98. If the problem continues, contact us via Live Chat.

Yes. On Chrome (Android), open mr98.wine, tap the menu (⋮), and select Add to Home screen. On Safari (iOS), tap the Share icon and choose Add to Home Screen. This places an icon on your phone just like an app, so next time you can tap it to open mr98 without typing the URL again.

Log in to your mr98 account and open the Deposit section. Select KBZPay and enter the amount you want to deposit (minimum 20,000 Ks). You will see our KBZPay number — open your KBZPay app and transfer the money to that number. Your account will be credited within a few minutes. Take a screenshot of the transaction reference to keep on hand.

If more than 30 minutes have passed since your deposit and your account still hasn't been credited, contact us via Live Chat and send your KBZPay transaction screenshot (showing sender name, amount, and date/time). Our team is available 24 hours in Burmese to help resolve it. If you used a bank transfer, it may take longer outside business hours.

The minimum deposit amount at mr98 using any payment method is 20,000 Ks. This single threshold applies to KBZPay, Wave Money, AYA Pay, and bank transfers alike. The maximum deposit amount may vary depending on your account level and the method used.

Currently, mr98 supports deposits and withdrawals via KBZPay, Wave Money, AYA Pay, and bank transfer (banks such as KBZ Bank and AYA Bank). These payment methods are the local payment apps that Myanmar players use most in their daily lives.

Log in to your mr98 account and go to Deposit → Wave Money. Our Wave Money number will appear — open the Wave app and send the money to that number. Take a screenshot of the transaction ID after sending. Your mr98 account will be credited within a few minutes. Just like KBZPay, there are no extra charges.

Steps to take are listed on mr98's Responsible Gaming page. You can contact our team directly via Live Chat. If you have decided to temporarily suspend your account or set up self-exclusion, our team will take care of that for you.

mr98 is a platform for 21+ only. Underage users are not permitted to open an account or place any bets. This is our commitment to protecting families and young people. If you notice a minor playing, please let our team know.

Common signs of problem gambling include — chasing losses by continuing to play to win back money, calling in sick to gamble, turning to more gambling instead of sharing financial problems with family and finding a solution, and feeling like you cannot get through a day without gambling. If you notice any of these signs in yourself, feel free to contact our team.

Cooling-off means temporarily suspending your account for a short period, such as one week or one month. Self-exclusion means fully closing your account for a longer period (for example, 6 months or 1 year), and it cannot be reopened during that time. For either option, you can request it through our team via Live Chat and it will be actioned immediately.

Yes, you can adjust your deposit limit. Just tell us in Live Chat that you want to set a weekly or monthly deposit limit and our team will apply it to your account. Once the limit is reached, no further deposits will be accepted. You can use this feature as a self-protection tool.

The minimum withdrawal amount at mr98 is 20,000 Ks. You can withdraw once you reach this amount, and the withdrawal cannot exceed your account balance. There are no processing fees on withdrawals.

mr98's standard withdrawal processing time is 15 minutes to 2 hours. Digital wallets such as KBZPay and Wave Money are usually faster, while bank transfers may take a little longer. Even during high-volume periods, processing will not exceed 2 hours.

If it has been more than 2 hours, contact Live Chat and send your withdrawal request ID or a screenshot. Delays can also happen if account verification is not yet complete, in which case our team may ask for the required documents. Once the correct documents are provided, it will be processed quickly.

mr98's welcome bonus is a 100% first-deposit bonus, and the wagering requirement is bonus amount × 10. For example, if you deposit 20,000 Ks you receive a 20,000 Ks bonus, giving you a wagering requirement of 200,000 Ks. You must play through that 200,000 Ks in games before you can withdraw your bonus winnings. Once the wagering is complete, you can withdraw the same way as a normal withdrawal.

Yes, mr98's withdrawal service is available 24 hours a day, 7 days a week. You can submit a withdrawal request at 11 PM, on a Sunday evening, or on public holidays — no exceptions. The standard processing time of 15 minutes to 2 hours still applies.