21 and over only

Responsible Gaming at mr98

Gambling should be fun — not a burden. mr98 is here to help you stay in control, understand your limits, and keep playing enjoyably.

mr98 is committed to building a safe and enjoyable environment for players in Myanmar. We believe every player should see gambling as entertainment, not as a way to solve financial problems, and should set their own boundaries. It is important to understand that gambling is not a solution to financial difficulties.

Please note: Gambling is for players aged 21 and over only. There is a real risk of losing money, and no outcome can be guaranteed. Always keep in mind that gambling is not a way to earn income.

Key Principles of Responsible Gaming

21+ Age Restriction

At mr98, anyone under 21 is strictly prohibited from registering an account, depositing, or playing. This is a non-negotiable policy.

Deposit Limits

Set your own policy and control how much you deposit daily, weekly, or monthly. Keeping a limit in place helps you avoid unnecessary losses.

Taking a Break with Time-Out

When you want a short break from gambling, you can temporarily pause your account. You can choose a period from 24 hours up to several weeks. During that time, deposits and play are not available.

Self-Exclusion

If you feel gambling is becoming a problem, contact us via live chat to block your account. The mr98 team will act on this request immediately.

24/7 Support

For responsible gaming questions, to set account limits, or to request self-exclusion, reach the mr98 team anytime via 24/7 Myanmar-language live chat.

Reviewing Your Gambling History

You can view your game history and deposit/withdrawal records inside your account. Reviewing your own patterns helps you make informed decisions.

6 Healthy Gambling Habits

01

Set a Budget

Decide how much you can spend before you start playing. When that amount is gone, stop — do not top up trying to chase your losses.

02

Manage Your Time

Set your play time in advance. Use phone alarms and timers to set limits, and stop immediately when the time is up.

03

Track your losses

When losses occur, you need to accept that the money is gone due to gambling. The mindset of trying to win it back tends to lead to even greater losses.

04

Don't gamble under the influence of drugs or alcohol

You should not gamble when you are feeling upset or confused, or when you cannot think clearly. Gamble only with a clear head and for the purpose of having fun.

05

Don't gamble under pressure

The urge to keep playing can become impossible to control. If you cannot resist that urge to play, contact our support team or temporarily suspend your account.

06

See gambling as entertainment only

Gambling is not a way to earn income — only play with extra budget from your earnings, and keep the rest of your life in balance.

Signs to watch for that gambling has become a problem

If you have one or more of the signs below, contact our team right away or consider suspending your account.

  • You are borrowing money or feel you need to work extra hours just to fund your gambling.
  • You feel the need to hide the amounts you spend on gambling from family or friends.
  • You keep depositing larger amounts in an attempt to win back what you have lost.
  • Gambling is causing you to lose sleep, affecting your health, or making you feel low.
  • You have tried to stop gambling but feel you cannot control yourself and keep going back.
  • Your work, studies, or family responsibilities are falling behind because of gambling.
  • Others have told you that gambling is affecting your daily life.

Tools to help you stay in control

Deposit Limit

You can set a maximum deposit amount — daily, weekly, or monthly — to keep yourself in control. Contact us via live chat to set this up. Once a limit is set it takes effect immediately and cannot be changed for 48 hours.

Session Time Limit

You can limit how long a single gaming session lasts. When the set time is up, the system will notify you and block further play.

Temporary Time-Out

You can temporarily suspend your account for a few days to a few weeks. During that period you will not be able to log in, play, or deposit — the account will only be reopened once the rest period is over.

Self-Exclusion

If you need a longer exclusion, contact mr98 live chat — the team will handle your account and will not reopen it during the exclusion period.

To use any of these tools, you can reach us through mr98's 24/7 Myanmar-language live chat or email us at [email protected]. Our team will handle your personal information with full confidentiality and care.

Do you have a gambling problem?

If you or someone close to you is in difficulty because of gambling, contact the mr98 team right away — we are always ready to help.

What parents and guardians should know

Parents and guardians must play their part in preventing family members — especially minors — from accessing and playing on the mr98 platform. While our platform strictly enforces the 21+ age restriction, additional steps are needed on the parents' side as well.

Install parental control software on computers and mobile phones, and keep your account login credentials secure. A mr98 account can only be opened with verified ID, and if you ever discover a child's account, contact our support team right away to report it.

Questions about responsible gambling

The minimum age to play on the mr98 platform is 21 years old. This is a strict policy and anyone under 21 is not permitted to register an account. If age verification fails, the account will be closed.

Contact mr98's 24/7 live chat to request a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately and cannot be changed for 48 hours — this is to protect you.

Once Self-Exclusion is applied, your account will not be reopened until the exclusion period ends. After that period, if you wish to reopen it, contact us via live chat and our team will review before proceeding. Our team puts player wellbeing first.

No. Until the Time-Out period ends, you cannot deposit, play, or access your account. This restriction exists to protect you and cannot be changed, so setting a Time-Out is a firm decision.

No. There is always a risk of losing when gambling, and no player is guaranteed to win. We encourage players to treat gambling as entertainment only and to play only with amounts they can afford to lose. Do not gamble with your primary income or emergency funds.

Contact mr98's 24/7 Myanmar-language live chat to request gambling limits, a temporary account pause, or self-exclusion. You can also email [email protected]. Our team will assist with your wellbeing and safety as the priority.

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