mr98 Privacy Protection Policy
This policy clearly explains how we collect your personal information and for what purposes it is used when you register and play at mr98.
This Privacy Policy ("Policy") sets out the agreement between users ("you" / "player") who visit and use the mr98 platform and the mr98 service provider ("we" / "us") regarding the protection and handling of the personal information you provide.
By opening an account and playing at mr98, you are considered to have read and accepted the terms of this Policy. We may update this Policy from time to time, and when changes are made, the revision date on this page will be updated accordingly. Continued use of the platform after any policy change is considered acceptance of the revised Policy.
Information We Collect
1 Registration and Account Information
When you open a new account at mr98, we collect the following information —
- Full name (in both Myanmar and English)
- Date of birth (to verify that you are 21 or older)
- Contact phone number and email address
- Payment account details for withdrawals and deposits (KBZPay, Wave Money, AYA Pay, Bank Transfer)
- Your chosen username and password (stored as a hash)
2 Financial Transaction Information
We retain records of deposits and withdrawals, payment method types, amounts, and timestamps of financial activity. This information is essential for financial security and the protection of your account.
3 Technical Data
Every time you visit mr98, our system automatically records the following technical data —
- IP address and ISP-accessible region
- Browser type and version, operating system
- Access date and time (Myanmar Standard Time — UTC+6:30)
- Cookies and session tokens
- Device fingerprint (to protect against unauthorised access)
4 Gaming History
We record the types of games you play on mr98, how often you play, the amounts wagered, and the results. This data is used to support responsible gaming and to protect your account.
How we use your data
5 Service Delivery and Account Management
The personal information we collect is used primarily to open your mr98 account, facilitate smooth deposit and withdrawal transactions, maintain gaming records, and improve service quality. Any transaction will only be carried out with your authorisation.
6 Security Checks and Fraud Prevention
We use SSL encryption and up-to-date security technology to protect your account and funds. Technical data is used to detect and prevent suspicious access, financial fraud, and account theft. If any suspicious activity is detected, we will notify you immediately and may temporarily lock your account for protection.
7 Customer Service
Information you provide when contacting us via live chat or email is used to resolve your enquiries, help with account issues, and provide clarifications on bonuses. Communication records may be retained to improve customer service quality.
8 Responsible Gaming Support
We analyse gaming history data to help players maintain healthy gaming habits. This data may be documented for assessments related to responsible gaming policy, reflecting our commitment to putting players' satisfaction and wellbeing first.
Cookies Policy
9 What Are Cookies
Cookies are small data files stored in your browser. When you visit the mr98 website, they are used to improve website performance and enhance your gaming experience.
Types of cookies we use —
- Essential Cookies: Used for login session management and security — these cookies cannot be disabled
- Functional Cookies: To remember your preferred language and settings
- Analytics Cookies: Help us understand how you browse the website
You can block cookies through your browser settings, but please note that this may reduce the performance of some website features.
Third-Party Sharing Policy
10 When We Share Data
mr98 does not sell, rent, or share your personal information with third parties. However, limited sharing may occur in the following cases —
- Payment service providers such as KBZPay, Wave Money, AYA Pay — for transaction processing only
- Financial fraud detection service providers — to protect your account
- When requested by authorities in connection with legal issues or legal proceedings
Even in these cases, data sharing is kept to a minimum and only data relevant to the purpose is provided. We ensure that these providers meet our personal data protection standards.
Data Retention Period
11 How Long We Retain Data
We retain your personal data for as long as your account remains open. After your account is closed, we may still keep your data for a period of time due to legal obligations and specific operational requirements.
Financial transaction records are retained for a set period in accordance with financial regulations. Once that period ends, the data is securely deleted.
Your Data Rights
Every player with an account at mr98 has the following rights regarding their personal data.
Right to Access
The right to know what data we hold and to view it
Right to Rectification
The right to request correction of inaccurate personal data
Right to Erasure
The right to request deletion of your data once legal obligations have been fulfilled
Right to Restriction
The right to request that we limit or object to how your data is processed
Right to Data Portability
The right to request a copy of your data in a readable format
Right to Object
The right to object to your data being processed for marketing purposes
To exercise any of these rights, email us at [email protected]. You can also reach us through our 24/7 live chat. We will verify your account identity and request before taking action.
Protection of Under-21s
12 Age Verification Policy
mr98 services are for adults aged 21 and above only. We do not allow anyone under 21 to open an account. Date of birth is checked at registration, and if a player is found to be under 21, the account will be blocked and any funds will be returned.
We do not intentionally collect personal data from minors. If you become aware of such a case, please contact us at [email protected].
Data Security Measures
13 Encryption
Our website and API connections are protected with SSL/TLS encryption, so no third party can read data transmitted between you and our servers. Passwords are stored using a hash algorithm, meaning even our own staff cannot see them.
14 Access Control
Access to your personal data is restricted to staff who genuinely need it. All staff complete data protection training and sign a personal data confidentiality agreement.
15 Breach Response
If a data breach occurs, we will notify affected players as quickly as possible and take immediate steps to resolve the issue. We will investigate the incident and apply technical measures to prevent it from happening again.
16 Regular Audits
We regularly review and update our security measures to keep them in line with current technology. We treat data protection as an ongoing responsibility on every day we operate, and we continue to improve the platform accordingly.
Policy Updates
17 Amendment Process
We may update this privacy policy in line with changes to our services, advances in technology, or legal requirements.
- When the policy changes, the "Last Updated" date at the top of this page will be revised
- For significant changes, we will notify you via the email linked to your account
- Continuing to use mr98 after a revised policy is published means you accept the updated policy
Questions About Data Protection
Contact Our Team
If you have any questions or requests about this privacy policy, you can reach our team through mr98's 24/7 live chat.